3 min read

How To Use Technology For Business Process Improvement

The events of the previous several years have compelled us to re-evaluate the approach with which we run our company.


The obstacle posed by postponing action is no longer an issue. In addition, we had no choice but to incorporate cutting-edge technology and computerise our business operations, this is called automation in companies. So how does business automation work?


Technology was developed to make things more efficient, but it also has the potential to make complex business processes simple. When applied to an already effective process, Business Automation will make that process even more effective. Nevertheless, automating a process that already needs more efficiency would only worsen the problem.


Before implementing automation in companies, we must ensure that our systems and procedures operate well. Coleman Advisory's small business coaches can assist you in improving your systems and processes. 

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The increased systemisation and acceptance of technology come with several advantages, including the following:



In today's fast-paced world, efficiency is critical to success. One way to achieve this is by utilising monthly automated business process management reporting systems.


By doing so, individuals and organisations can accomplish more with less effort through an automated workflow. These systems streamline the reporting process, allowing quicker and more accurate results.


With less time spent on manual reporting, individuals can focus on other essential tasks, ultimately increasing productivity. Implementing automation software is an innovative and effective way to improve efficiency and success. 


An example of this would be artificial intelligence such as ChatGPT which can significantly speed up the completion of some work by using machine learning. 



Ensuring output quality is a crucial aspect of any business process. This can be achieved using business process automation tools (both BPA and RPA tools)and techniques, such as templated proposals or pricing tools.


By utilising these resources, businesses can guarantee that their output meets a certain standard of quality, which can help to build trust and credibility by achieving customer satisfaction. Templated proposals, for example, can provide a consistent format and structure for proposals, ensuring that all necessary information is included and presented clearly and professionally.


Similarly, pricing tools can ensure that pricing is accurate and consistent across different products or services, reducing the risk of errors or discrepancies. Overall, guaranteeing output quality is essential to an effective business Process. It can help to ensure success and growth in the long term.

Business Process Automation Coleman Advisory block diagram of processes



The business process automation of manual tasks through technology has become increasingly prevalent in recent years. One example is the auto-coding of transactions using Xero, a popular accounting software. This technology allows for streamlining previously time-consuming and error-prone manual tasks, resulting in increased efficiency and accuracy in financial record-keeping and eliminating repetitive tasks.


By automating these tasks, businesses can free up valuable time and resources to focus on other essential aspects of their operations. Overall, using technology or automate business processes for manual tasks has proven to be a powerful tool for businesses looking to improve their productivity and streamline their business process Automation BPA.


Risk Management: 

Implementing automated response or automated processes for bank reconciliation is a measure to minimise human error risk. By utilising this technology, the possibility of mistakes caused by human factors is significantly reduced.


The use of Business process automation in this context is a testament to the importance of technology in streamlining financial processes and mitigating the potential for errors.

Business Process Automation Coleman Advisory computer newtork



In today's fast-paced business Process, scaling the processes to achieve growth without adding to your workload is essential. One effective way to achieve this is by implementing a new system that systemises your processes, such as a point-of-sale cashbook system. By doing so, you can automate tasks and reduce the time and effort required to manage your business Process.


This, in turn, allows you to focus on other critical aspects of your business, such as strategy and growth, while maintaining quality and improving efficiency. Therefore, it is crucial to consider implementing Business systems to help you achieve your business-defined goals or organisational goals while reducing your workload.



Saleability and staying ahead of the competition are crucial to constantly improving and optimising digital process automation. Enterprise wide automation can increase efficiency, reduce costs, and ultimately increase overall business value.


The process automation system can be applied to various manual processes, from target customers service and marketing to manufacturing and logistics. By automating repetitive and time-sensitive tasks, businesses can free up their employees' time to focus on critical tasks requiring human expertise and creativity. Moreover, workflow automation can help businesses reduce errors and improve the quality of their products and services. 


Orientation and Initial Training: 

To streamline the onboarding process for new team members, it is essential to have reliable and efficient systems in place. This approach saves time and resources and ensures consistency in the training process.


By providing new team members with clear and concise guidelines, they can quickly become acclimated to their roles and responsibilities which will improve the employee onboarding experience. 


Any new technology or streamlining processes must save more time than it costs, which means the cost must justify the disruption caused by the new technology or digital transformation.


However, it is essential to remember that technology should not be adopted for the sake of it. Instead, it should be carefully evaluated to determine whether it will benefit the organisation or the individual.


Only adopting new technology with consideration of its potential impact can lead to wasted resources, increased costs, and decreased productivity. Therefore, it is crucial to approach technology adoption critically and consider its potential benefits and drawbacks before deciding.


We can assist you in analysing your present BPA software "app stack" and pinpointing areas in which you might improve operational excellence by using business process automation and various software solutions. Check our out business advisory page to learn more! 

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